Last updated: 22 July 2026
Cancel anytime, no refunds
We keep our billing simple and honest:
- You can cancel at any time. Cancel from your account settings whenever you like — there are no cancellation fees and no “call to cancel” hoops.
- Payments are non-refundable. We do not offer refunds for subscription charges, including for partial billing periods or unused time.
- You keep access until the end of your paid period. When you cancel, your plan stays active through the end of the current billing cycle, then automatically drops to the Free plan. You are not charged again.
Try before you pay
Because we don’t offer refunds, we make it easy to evaluate Zeniq risk-free before committing:
- Our Free plan lets you use the core tools with no card required.
- Paid plans may include a free trial. If you cancel before the trial ends, you are not charged. If you do not cancel, your plan begins and your card is charged for the first month — which, as above, is non-refundable.
Billing problems
If you believe you were charged in error (for example, a duplicate charge or a charge after a confirmed cancellation), contact us and we’ll investigate and correct genuine billing mistakes.
Contact
Questions about billing or cancellation? Reach us via our Contact page.
Note: This is a general template and not legal advice. Consumer-protection laws in some jurisdictions may grant refund or cooling-off rights that override a blanket no-refund policy; have a qualified lawyer review this before relying on it.